Privacy Policy
GroMe - Growing Young Entrepreneurs
GroMe - Growing Young Entrepreneurs
This policy describes information used by GroMe on grome.live and in the web and native app. GroMe is designed for ages 12–18 and involves parents or guardians in family setup and rewards. Younger teens should use it with a parent or guardian. GroMe is free during early access. The in-app vault tracks rewards and amounts; it does not hold money or provide a bank account.
Some app information is kept on your device for offline use. When family sync is enabled, profile and progress information, including challenge reflections and financial tracking records, can be uploaded to our server and restored or shared across linked devices. We also process device identifiers and progress analytics without family sync. Do not put sensitive personal information in reflections or Coach prompts.
Parents see linked teens' progress, goals, tasks, points, vault and reward/withdrawal activity in family features and reports. The Parent Zone and parent preview are designed to show high-level progress without displaying private written answers, reflections or teen Coach conversations. However, the current family sync and parent dashboard server responses can return full synced teen profile state, including written challenge answers and reflections, to a linked parent device. These answers are therefore not guaranteed private from a linked parent device, even though the parent-facing screens do not show them. Teen Coach conversations are not part of that synced profile state, but a teen may choose to send reflection text to Coach. A teen device is intended to access its own linked profile rather than other teens' profiles. Anyone with access to an unlocked device may also see locally stored information.
If you choose a Coach feature (such as idea help, goal plans, challenge feedback or parent coaching), the prompt, relevant context such as age band or stage, and a client identifier go to our server and an AI service used to generate the response. Coach can reuse a short server-stored summary of earlier interactions, keyed to that identifier, to personalize later guidance. A summary and suggested next move may also appear in the app. Do not include names, contact details or other sensitive information in a prompt; text entered by users may itself contain such details. We do not promise that Coach input is never stored or that it is processed only for the immediate response.
With notification permission and a linked family, GroMe may register a browser push subscription or an Expo push token with our server, linked to the device, family and parent/teen role. Browser and native notifications may include family activity, encouragement, reward or reminder messages, subject to device/browser support and settings. Delivery involves browser push services or Expo and the device platform. You can change notification permission in device or browser settings. Weekly report emails can be disabled in the Parent Zone or through the unsubscribe link in those reports; for other email preferences contact us.
GroMe records app activity and progress on its own servers. Separately, website marketing pages can load a Meta Pixel when configured, including a PageView event sent to Meta. Meta may receive browser information and use cookies or similar technologies under its own policies; the Pixel is not the same as GroMe's app event tracking. We do not claim the website or app is tracking-free.
We use hosting and database infrastructure to operate the service, Resend to deliver emails (including message content and recipient address), an AI provider for optional Coach requests and summaries, and Expo/browser or platform push infrastructure for notifications. Where a payment or purchase-code flow is offered, Stripe handles payment details; GroMe does not hold payment card data. During early access the app is free. Providers have their own privacy practices and may process data in other countries.
Families can review information available in the app, edit some profile and notification settings, and use Settings > Delete Account to start deleting local account data and request linked family data removal. On a linked family, deletion depends on whether the device owns the family: a non-owner may only detach its own membership while shared family records remain. Deletion may not remove copies already delivered to email or push providers, another device, or information needed for legal or operational reasons. Coach memory and certain event records may not be covered by the in-app deletion flow. To ask about access, corrections, deletion of remaining server-side records (including Coach memory), or other rights available where you live, email hello@grome.live. We may need information to verify the request and will explain any limits that apply.
Depending on applicable law and the circumstances, you may have rights to access and correct your information, request erasure or restriction, receive portable data, object to certain processing and withdraw consent where consent is the basis for processing. Withdrawal does not undo earlier processing. Where available, you may complain to a data protection supervisory authority. For these requests or to ask who legally operates GroMe in your region, contact hello@grome.live; we may need to verify your identity and will explain any applicable limits.
We use HTTPS for communication with the service and take steps to protect stored information, but no storage or transmission method is completely secure. We keep data as needed to operate the service and handle requests; specific retention periods depend on the record and applicable obligations. We may update this policy and post a revised effective date here. Questions about a teen's privacy or this policy can be sent to hello@grome.live. See also our Data Protection page.
Effective date: 24 September 2026